Myself along with a couple others from similar publications were slightly apprehensive due to past reviews, but after my experience I can say that those are clearly just examples of people trying to be disappointed with what I would say is a very nice family run business. Both my wife and I have been back multiple times and always feel welcome and like we get the help we need from easily some of the most knowledgeable people in town. Would highly recommend to anyone in need of any variety of glasses. Layout is very open with plenty on display. Selection is best around with many frames that I have never seen anywhere else. Not sure how long they've been at this location but it is easily a highlight of Manulife for me and others I know.